'Description' and 'Details' fields on the metric category is not displayed in printer friendly version of the assessment_take2 page - Known Error

'Description' and 'Details' fields on the metric category is not displayed in printer friendly version of the assessment_take2 page Description ' Description ' and ' Details ' fields on the metric category (asmt_metric_category) are not displayed in the printer-friendly version of the assessment_take2 page. However, you can see the fields in the normal assessment_take2 UI page.

Steps to Reproduce

Create a new asmt_metric_type of ' Evaluation method ' as " Attestation " or " Assessment " Create one metric category and one metric for the type and please make sure that ' Details ' and ' Description ' fields on 'asmt_metric_category' are populated Generate the assessment instance for the metric_type and in the 'assessment_take2' page. The ' Details ' and ' Description ' field can be seen Click on the cogwheel icon on the header banner (rightmost) and select ' printer friendly view' Expected behavior: The ' Description ' and ' Details ' fields on the metric category (asmt_metric_category) should be displayed

Actual behavior: The ' Description ' and ' Details ' fields on the metric category (asmt_metric_category) are NOT displayed

Workaround After carefully considering the severity and frequency of the issue, and the risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make this decision lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Customer Support .