How edit the Publisher if Software Discovery Model cmdb_sam_sw_discovery_model already Normalized - Support and Troubleshooting

How edit the Publisher if Software Discovery Model cmdb_sam_sw_discovery_model already Normalized Issue In some cases, you might need to correct the Publisher because it was wrongly updated or [Empty and 'Revert Normalization' not allowed since Publisher missing], but the field is greyed out and won’t allow you to edit it.

For example:

Cause Out of box UI Policy make the "Publisher" field read-only if normalization status is "Normalized", "Publisher normalized", or "partially normalized".

Resolution An option is to temporarily set both of the UI policies below to 'Inactive', so "Publisher" (norm_publisher) field is editable.

"Make normalized fields read-only": https:// .service-now.com/nav_to.do?uri=sys_ui_policy.do?sys_id=9db9a5627f302200fa0d328c4efa9189

"Make publisher normalized fields read-only": https:// .service-now.com/nav_to.do?uri=sys_ui_policy.do?sys_id=cbc5b6d567112200e85a87cb5685efc2%26sysparm_view=advanced