Field in UI Parameter of a List Function disappears from List Screen after submitting function in Offline Mode - Known Error

Field in UI Parameter of a List Function disappears from List Screen after submitting function in Offline Mode Description Field used in the UI Parameter of a List Function disappears from List Screen after submitting the Function in the Offline Mode.

Steps to Reproduce

1. Activate the Plugins "ITSM Mobile" and "SG Offline support".

2. Create a String field "Area" on the incident table.

3. Create an "All Incident" List Applet. Data Item: Table: incident Condition: Active=true List Screen Fields: Area, Number, Short description, State, Priority and Caller. Form Screen Fields: Copy from List and add some other filed to the Body.

4. Create an Action Item "AI - Update Task". Type: Update Table: Incident Task

5. Create two Item string Parameters "p_incident" and "p_area".

6. Update the Action Item created in Step 4. Query Condition: Incident is "p_incident". Set field values: Short description to "p_area+1"

7. Create an Action "F - Update Task". Type: Action Item Context: Record Action Item: AI - Update Task Table: Incident

8. Create two Auto filled UI Parameters ui_area: Source Field " Incident.u_area" ui_incident: Source Field " incident.sys_id"

9. Map "p_incident" to "ui_incident" and "p_area" to "ui_area".

10. Add Function "F - Update Task" to the List Screen Swipe Function.

11. Enable Offline for Applet and Function.

12. Log in to the Agent Mobile App.

13. Download cache and enable offline mode.

14. Go to the "All Incident" Applet.

15. Swipe one record and click on "Update Task". The value of Area on the List Screen disappears.

Workaround This problem has no workaround, is under review and targeted to be fixed in a future release. To receive notifications when more information becomes available, subscribe to this Known Error article by clicking the Subscribe button at the top right of this form.