Okta Integration with ServiceNow UD connectorIssue Okta as an identity provider. Using the ServiceNowUD connectorOkta elevates some attributes to a Group level, such as Company, Department, and Cost Center.ServiceNow UD connector with the same Group-level attributes. Resolution Contact Okta to see if they can provide the help to manage the integration to the instance.Okta were able to confirm the ServiceNow UD connector is not deprecated and is the ideal way to provision accounts into all versions of ServiceNow.The ServiceNow UD was owned by Okta and there cannot be any customization done on the ServiceNow side.To debug the integration treat this like any other REST calls made from OKTA Provisioning to write directly to the sys_user table and sys_user_group table.For the Identity Cloud app VS OKTA UD for ServiceNow. Please review: https://saml-doc.okta.com/Provisioning_Docs/ServiceNow_Provisioning-EA.htmlConfiguring Provisioning for ServiceNow UD. OKTa Identity Cloud: https://www.okta.com/corporate-blog/tag/okta-identity-cloud/Just for information, the ServiceNow UD ( User Provisioning ) for ServiceNow uses REST API calls. This integration is supported by OKTA.