How to have different values for 'Requested For' field on RITM's that are part of same request, considering the fact that 'requested_for' field on sc_req_item actually points to the 'requested_for' field on sc_requestSummarySince 'sc_req_item' does not have its own requested_for field how to have multiple requested items[RITM's] with different values for 'requested_for' field whose parent is the same request[REQ].ReleaseAnyInstructionsIn OOB, 'requested_for' field present on sc_req_item table actually points to the 'requested_for' field on sc_request table.It is possible to have different 'Requested for' for each of the item present within the same request. To achieve this, you may have to perform the following,1. Add a new custom 'Requested For' [u_requested_for] field to the 'sc_req_item' table.2. Add a variable['requested_for'] at the item level to capture the user for whom this item is requested.3. Create a Before insert business rule on 'sc_req_item' table to copy the value of variable ['requested_for'] to the sc_req_item.u_requested_for field using code that looks like below:current.u_requested_for = current.variables.requested_for; // Copy the variable value to the RITM's Requested For fieldRelated Linkshttps://community.servicenow.com/community?id=community_question&sys_id=6a4e8beddb9cdbc01dcaf3231f961987