Show related incidents dialog box doesn't show up when the incident has special icons in itDescriptionShow related incidents dialog box doesn't show up when the incident has special icons in itSteps to Reproduce 1. Login into any NewYork instance.2. Open/ Create any new incident.3. Fill all the mandatory details and in the short description add any special icons like: 💬4. Click on icon Show related incidents next to caller field.Expected Result: A Dialog box Should show all the related incidents of the user. This is working fine in Orlando instanceActual behavior: Nothing is being shown up.WorkaroundThis problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.. Workaround: Remove the short description field (or the field which has the special icon) in the popup view to render to the dialog boxRelated Problem: PRB1405548