Users with the ITIL role are unable to create Standard Change templates because 'Template Management' is not availableIssue ITIL role users are unable to create Standard Change templates. When an ITIL user navigates to ChangeStandard ChangeStandard Change CatalogCategory 'Template Management' is missingCauseThe catalog items under the category 'Template Management' were disabled. Reference: /sc_cat_item_category_list.do?sysparm_query=sc_category%3D00728916937002002dcef157b67ffb6d%5E&sysparm_view=ResolutionEnabling catalog items should make the category 'Template Management' availableRelated LinksUsers are unable to create Standard Change templates as some fields are read-only