Guided Tour does not launchIssue Guided Tour does not launch and below console errors can be seen: Uncaught DOMException: Blocked a frame with origin "https://instance_name.service-now.com" from accessing a cross-origin frame. at findInlineFrameElements (https://instance_name.service-now.com/scripts/app.guided_tours/guided_tours_player.js:2.xxxx)at isDocumentStateComplete (https://instance_name.service-now.com/scripts/app.guided_tours/guided_tours_player.js:2.xxxx)at isDocumentStateComplete (https://instance_name.service-now.com/scripts/app.guided_tours/guided_tours_player.js:2.xxxx)at isDocumentStateComplete (https://instance_name.service-now.com/scripts/app.guided_tours/guided_tours_player.js:2.xxxx)at https://instance_name.service-now.com/scripts/app.guided_tours/guided_tours_player.js:2.xxxxx ReleaseAllCauseThere can be several reasons, one of the reason can be Custom OpenFrame Configuration. Go to sn_openframe_configuration table and see if there is any custom record.ResolutionDeactivating the Custom OpenFrame Configuration resolves issue.