System property glide.ui.email_client.reply_to no longer works to deactivate the Reply to field - Support and Troubleshooting

System property glide.ui.email_client.reply_to no longer works to deactivate the Reply to field Issue According to the documentation, the glide.ui.email_client.reply_to system property does not work when setting it to true. Please see below documentation of noted property.

https://docs.servicenow.com/csh?topicname=c_EnableTheEmailClient.html&version=latest

Release Confirmed in Madrid, New York

Cause Is glide.ui.email_client.reply_to is a deprecated property. This was replaced by the Email client Configuration in Email client module.

Resolution To de-activate the "Reply To" please do the following:

In Filter navigator search for Email client and click on Email Client configuration

Open on the Default record

Untick the "Display Reply-To" check box and save the record

This will then hide the "Reply To" field on the email