Error message 'Error encountered while parsing SOAP request' from XML Parser step in Flow DesignerIssue Error message 'Error encountered while parsing SOAP request' is being thrown from XML parser step in Flow Designer.ResolutionIn XML parser step, some special characters are not supported in the payload, such as hyphen and period. Double colons (::) are not supported in attribute values. Also, the '&' is one of the characters that are strictly illegal in XML. Which will cause an error since it is not valid XML. However, the '&' can be used by using '&' Here is a list of common escaped entities in XML:< < less than> > greater than& & ampersand' ' apostrophe" " quotation markRelated Linkshttps://docs.servicenow.com/csh?topicname=xml-parser-step-action-designer.html&version=latest