Users receive emails without Subject and Body if notification conatins only email layout in itIssue When any email is triggered using the notification email will be sent without Subject and Body if the notification doesn't contain anything in HTML message body and email template body even though you are using the email layout.ReleaseMadrid and later versionsCauseThis was caused due to the Fix done in "PRB1310634"Resolution* Check the email notification which is triggering the emails without Subject and body * check if that Notification does contain something in HTML Message body or at least in email template * if either of them doesn't contain anything but just using email layouts in email templates to populate the content of the email subject and body then emails will be sent out with empty body and subject * We can use email scripts to populate dynamic content, but email scripts can be used only in either HTML message body of notification or in email template body * if we call email scripts from email layouts email script's will not get honored. * This is due to the fix applied in "PRB1310634" in Madrid. * In order to Honor the email layouts which are been used to populate the email body notification HTML body or email template should not be empty