Java script error with Add-in Snow for OutlookIssue When using the ServiceNow add-in on your outlook, you may sometimes get a Javascript error: "There is a javascript error in the browser console"ResolutionIn order to solve this, you can navigate to https://yourinstance.service-now.com/sncoutlook (This is the same page used by Outlook add-in) and see the errors in browser console. You will see some messages like: Error while running client script: "Form background color": Type error: $$ is not a function Error while running client script: "Form tabs coloring": Cannot read property 'getElementsByClassName' of Null etc. The message may differ, it depends on your own issue. Each of these client scripts need to be resolved for proper rendering of the form.