In a text search, special characters (such as / ) are not considered as part of the query termSummaryWhen performing a text search, special characters such as the forward slash ( / ), caret ( ^ ) and others, are not considered as part of the query string. As a demonstration of this, you can debug text search and try searching for keywords: 004/023. You will see in the debug results that two query terms were used: 004 and 023, note the slash is not considered. The below image shows an example of this behavior. Related LinksAlso note that the text search engine does not search for two digit numbers by default. For instance, a search for 004/023 would work, but searching for 04/23 would not work. This is because the search engine sees two query terms 04 and 23 (remember the slash is not considered) and because these are only two digits, you will receive the following information message: Your text query contained only common words or ambiguous wildcards, please refine your search and try again You can read more about the two digit search and how to disable the junk filter at the following product documentation link: Disable the junk filter