Unable to change text in info message on Post Incident Report Tab in Major Incident WorkbenchIssue This article describes how to change information message on the Major Incident Workbench > Post Incident Report tab The following text is displayed by default "Add a summary of the incident in the Overview section and root cause analysis information in the Findings section. These sections and the timeline are included in the PDF of the Post Incident Report" This type of message can be found in System UI > Messages, but it does not exist/cannot be found in this moduleResolutionFollow the steps below to change the Message Create a new message in System UI > MessagesIn the Key field add the exact text of the message that you want to changeFor example (Add a summary of the incident in the Overview section and root cause analysis information in the Findings section. These sections and the timeline are included in the PDF of the Post Incident Report) NOTE: It will not work unless you use the exact text, including any punctuation In the message field add required textClick SubmitGo to the Major Incident Workbench > Post Incident Report or reload/refreshYour updated message is now visible in the Message. If it does not, recheck the Key field contains the exact text of the original message