"Open Record" button not showing in "sys_popup" for Reference variablesDescription"Open Record" button not showing in "sys_popup" for Reference variables after upgrading to Orlando. This used to work in previous releases.Steps to Reproduce Create a catalog item with a 'Reference' type variable.Submit an RITM request for the catalog item with the reference variable having a value.Open the RITM (sc_req_item) record.In the variable editor, look for the 'Reference' type variable and click the 'i' icon. Notice that in the sys_popup, the Open Record button is not visible.WorkaroundThis is expected behaviour. The open record button on the reference type question is driven by the system property 'glide.sc.variable.reference.clickthrough'. This should be set to true to see the open record button on the popup. If you click on the icon, you will be redirected to the reference record instead of being presented with the popup. However, this a system wide change. Ref. KB0694672Related Problem: PRB1393123