Instance is not working correctly and navigator does not load after setting "glide.ui.concourse.onmessage_enforce_same_origin_whitelist" system property with new lines as separatorIssue When accessing the instance the navigator does not load and there are a lot of console errors. This also will causes forms and lists to not work correctly. and you are unable to save or update anything. Console errors: Uncaught SyntaxError: Invalid or unexpected tokennavpage.do:124 Uncaught ReferenceError: g_render_functions is not defined at navpage.do:124 at navpage.do:137(anonymous) @ navpage.do:124(anonymous) @ navpage.do:137js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:21371 Keyboard shortcut () defined for globalSearch is invalid. Reverting to default (ctrl+alt+g).js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:21371 Keyboard shortcut () defined for mainFrame is invalid. Reverting to default (ctrl+alt+p).js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:21371 Keyboard shortcut () defined for navToggle is invalid. Reverting to default (ctrl+alt+c).js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:21371 Keyboard shortcut () defined for navFilter is invalid. Reverting to default (ctrl+alt+f).js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:21371 Keyboard shortcut () defined for impersonator is invalid. Reverting to default (ctrl+alt+i).navpage.do:1230 [Violation] 'setTimeout' handler took 64msjs_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2675 TypeError: Cannot read property 'roles' of undefined at Object.<anonymous> (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:30198) at Object.invoke (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2598) at Object.$get (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2595) at Object.invoke (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2598) at js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2599 at d (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2597) at e (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2597) at Object.invoke (js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2597) at js_includes_concourse.jsx?v=06-01-2020_0932&lp=Thu_May_07_06_28_49_PDT_2020&c=6_88:2609CauseThe "glide.ui.concourse.onmessage_enforce_same_origin_whitelist" property (or possibly other properties) which allows New Lines as a separator causes an issue in the HTML when loading all pages because the new lines are not escaped properly. This only happens if the "glide.ui.escape_all_script" property is set to false. ResolutionEither set the "glide.ui.escape_all_script" to true or use commas as the seperator for the "glide.ui.concourse.onmessage_enforce_same_origin_whitelist" property. One the issue happens you may need to update the property via Scripts - Background because the instance will be broken from the form views. Here are the steps to fix the property. Navigate to this URL to get to the background scripting page. (replace <instance_name> with your instance name>https://<instance_name>.service-now.com/sys.scripts.doEnter this script:gs.setProperty('glide.ui.escape_all_script' , 'true')Click Run ScriptIf you need to have "glide.ui.escape_all_script" set to false you can change the "glide.ui.concourse.onmessage_enforce_same_origin_whitelist" property to use commas as a seperator at this point and then set 'glide.ui.escape_all_script' back to false.Related LinksInfo about the 'glide.ui.escape_all_script' property from our Docs. glide.ui.escape_all_scriptForces all expressions within Jelly JavaScript <script> tags to be escaped by default. Enforces escaping only if the type attribute in the <script> tag is empty, or if the value is text/javascript, text/ecmascript, application/javascript, application/ecmascript, or application/x-javascript. Default value: New/zbooted instances: YesUpgraded instances: No Recommended value: Yes https://docs.servicenow.com/csh?topicname=r_GeneralSecuritySettings.html&version=latest