Walk up status widget shows timezone difference from UTC instead of opening time for 'start' date - Known Error

Walk up status widget shows timezone difference from UTC instead of opening time for 'start' date Description Walk up status widget shows timezone difference from UTC instead of opening time for 'start' date

Steps to Reproduce

Create a location queue in a timezone that is UTC + 9:30 (i.e. Australia/Adelaide) Make the schedule for the location queue to be sometime before 9:30 (i.e. 7am -5pm) in that timezone Make sure the location queue is active Change general settings to that timezone Using the widget editor, preview the widget, Walk-up Status, and select the location with that timezone (alternatively, add the widget to service portal home page) The schedule will display 9:30 as the opening time instead of 7:00 for the first day. the second day will be correct.

Workaround 1) In the Walk-up status widget (sp_widget a282d8795b1a3300f6bc098b41f91ac9), locate the client controller function called 'fetchHoursOfOperation' around line 134

2) On line 135, comment the line eg //spanRange.start = moment().tz(c.data.locationTimeZone).startOf('day').format();

3) Replace the definition of spanRange.start on step 2 so that it resembles the code below:

function fetchHoursOfOperation(entries) { var spanRange = {};

//spanRange.start = moment().tz(c.data.locationTimeZone).startOf('day').format(); var start = moment().tz(c.data.locationTimeZone).startOf('day'); if (start.utcOffset() > 0) { start.subtract(1, 'seconds'); } spanRange.start = start.format();

spanRange.end = moment().tz(c.data.locationTimeZone).startOf('day').add(1, 'years').subtract(1, 'seconds').format(); c.data.spanRange = spanRange;