Correct 'Price' is not shown on the REQ record


Description

When a request is placed for an item, the 'Price' displayed on the item page should be displayed on the REQ record as well which is not happening. Different prince gets displayed on the 'REQ' record.

Cause

There is a custom business rule defined on 'sc_request' table which is updating the price on REQ to different value.

Resolution

The reason why the price field is not correct on REQ is because it is updated by the custom business rule defined on 'sc_request' table which customer can either deactivate or modify it as per their requirement.