<h2>Disable "Delete Service" action from the Service Mapping view.</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul style="list-style-position: inside;"><li>Under Service Mapping view there is a default action called "Delete Service". Is there a possibility to disable this action ?</li></ul></section></div><div ><h3 >Release</h3><section><ul style="list-style-position: inside;"><li>All</li></ul></section></div><div ><h3 >Resolution</h3><section><ul style="list-style-position: inside;"><li>"Delete Service" option comes as part of the Service Mapping package.<br /><br /></li><li>There is no functionality or a UI action OOB, through which this action can be disabled.<br /><br /></li><li>The only way to restrict the users with access to this "Delete Service" action by granting them "sm_user" role.</li><li>Refer the below screenshot "Service w/o Delete Service" for "sm_user" for the same.<br /><br /><img src="/sys_attachment.do?sys_id=bca56cb5dbd23c90904fa9fb1396195b" width="1302" height="221" /><br /><br /><br /></li></ul></section></div><div ><h3 >Related Links</h3><section><ul style="list-style-position: inside;"><li>Please refer the below documentation for any other details<br /><br /><a href="https://docs.servicenow.com/csh?topicname=service-mapping-setup.html&version=latest">https://docs.servicenow.com/csh?topicname=service-mapping-setup.html&version=latest</a></li></ul></section></div></article></div>