sysparm_query url parameter is not populating fields on a new recordIssue sysparm_query url parameter is not populating fields on a new record. Example: https://<instance name>.service-now.com/incident.do?sys_id=-1&sysparm_query=short_description=test Short description is not getting auto populated with 'test' ResolutionThis happens if template is being applied on table. Disable the sys_template for the table.Please follow below steps:--Login as admin--sys_template.list in filter navigator--Filter by [Table][is][incident] AND [Active][is][true]--Right click on table header and export XML for backup--Right click on table header and click on update all--Update Active to falseOne of the custom templates is causing issue. Unfortunately, there is no out of the box way to find out which template is being applied. You will have to create a on load client script to find out.