Some Knowledge articles showing outdated articles as the 'Latest' version when using permalinkIssue While opening the latest versions of published articles , when trying to open the knowledge article with "sysparm_article" parameter in URL, it does not open the latest version of article .This is working fine, when trying to open the same article with parameter "sys_kb_id" in URL. ResolutionUI macro - "kb_view_common_content" was customised which caused this issue. Also, we recommend customers to use knowledge article template instead - https://docs.servicenow.com/csh?topicname=knowledge-article-templates.html&version=latest