Can Password Reset Application be used to reset Password of a Local User on a Computer/WorkgroupIssue Can Password Reset Application be used to reset Password of a Local User on a Workgroup the same way we reset the password of ServiceNow accounts or AD User accounts?ResolutionIn the base system, the Password Reset application can connect to the Local ServiceNow instance or the Active Directory credential store server to reset passwords. In other words, the password reset application does not have a credential store option to connect to the local machine user management to reset password, so you would not be able to use it to reset the local machine password through PWRA.https://docs.servicenow.com/csh?topicname=c_CredentialStores.html&version=latestBut in case the user is accessing the local machine through an active directory account the Password Reset application can change be used to change the active directory account password provided the Orchestration Add-on plugin is activated,.https://docs.servicenow.com/csh?topicname=t_ConPassResetActiveDir.html&version=latest