Software Asset Managemnet: IBM Big Fix Publisher pack integration issues.Issue Configuring IBM Big Fix Publisher pack integration throws some errors like the below: Errors: 01 - IBM Server import worker looping over connections expection:ReferenceError: "token" is not defined.: no thrown error 02 - ExceptionError: Unable to resolve hostname: <host_name> 03 - "Method failed: (/api/sam/computer_systems) with code: 500" probe_time="190" result_code="900000"><result error="Method failed: (/api/sam/computer_systems) with code: 500ReleaseSoftware Asset Management IBM (com.sn_samp_ibm) installed.ResolutionError: IBM Server import worker looping over connections expection:ReferenceError: "token" is not defined.: no thrown error These errors are coming from the ILMTImportWorker script include:https://<instance-name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=2a5828f053d003002658ddeeff7b12c4This is calling ILMTRestUtil script to generate a token at line 37 and the connection type is either api_key or basic.And the token generation fails. Adding the credential to the connection seems to eliminate the error. Error: ExceptionError: Unable to resolve hostname: <host_name> Add a system property "mid.selector.enable_blocking_host_resolution" and set the value to true. Error: "Method failed: (/api/sam/computer_systems) with code: 500" probe_time="190" result_code="900000"><result error="Method failed: (/api/sam/computer_systems) with code: 500 External Communication Channel queue has the below in the payload. <parameter name="source" value="https://<host-name>:<port>/api/sam/computer_systems?token=<token>&columns%5B%5D=id&columns%5B%5D=parent_id&columns%5B%5D=type&columns%5B%5D=computer_id&columns%5B%5D=last_seen&columns%5B%5D=dns_name&columns%5B%5D=host_name&columns%5B%5D=ip_address&columns%5B%5D=hardware_manufacturer&columns%5B%5D=hardware_model&columns%5B%5D=hardware_serial_number&columns%5B%5D=hardware_type&columns%5B%5D=hardware_name&columns%5B%5D=processor_brand_string&columns%5B%5D=processor_type&columns%5B%5D=processor_brand&columns%5B%5D=processor_vendor&columns%5B%5D=processor_model&columns%5B%5D=server_processors&columns%5B%5D=server_cores&columns%5B%5D=pvu_per_core&criteria=%7B%22and%22%3A%5B%5B%22type%22%2C%22%3D%22%2C%22host%22%5D%5D%7D&limit=2000"/> The issue here is with the column "processor_brand_string". This is available from 9.2.8 and if the customer uses any version below this can cause the issues. Check with the vendor if the column can be added in the version customer is using or upgrade to the latest version which has the column.