Good handling for inbound actions conditionsSummaryWhen creating inbound actions, you sometimes need to add conditions. Let's assume you have multiple recipient emails configured on your instance. For example, you may want the system to act in a particular way when the email is sent to recipient1, and act in another way when the email is sent to recipient2.InstructionsThe easiest is to create multiple inbound actions. One inbound action will treat recipient CONTAINS recipient1 (contains, because you may send the email to other recipients) AND recipient DOES NOT CONTAIN recipient2 A second inbound action will treat recipient CONTAINS recipient2 (contains, because you may send the email to other recipients) AND recipient DOES NOT CONTAIN recipient1 In short, it is best to keep it simple and accurate at the same time.