Missing records in cmdb_ci_disk_partition due to the pattern Solaris - Storage Pattern causing errors in IRE - Known Error

Missing records in cmdb_ci_disk_partition due to the pattern Solaris - Storage Pattern causing errors in IRE Description During Solaris Discovery, when there are multiple disk partitions, we can notice that IRE would throw an error during the payload processing stage as below: DUPLICATE_PAYLOAD_RECORDS Found duplicate items in the payload (index 22 and 24), using className [cmdb_ci_disk_partition] and fields [name]. Remove duplicate items from the payload

On further investigation of the pattern payload we see that there are multiple cmdb_ci_disk_partition records with the same name that occur in the payload, which is causing IRE to consider them as duplicates.

Steps to Reproduce

Run a discovery, on a host with multiple solaris disk_partitions.

Workaround This problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.

As a temporary workaround to the issue: 1) Under Step 19.3. partition output str of Solaris-Storage Pattern 2) Navigate to EVAL Script Editor and modify the below line

From: str = getcmd + " " + str;

To: str = getcmd + "\n" + str;

Warning: This change will be treated as a customisation and cause this pattern to be skipped in future upgrades. Please remember to revert the pattern to the out-of-the-box version once you have upgraded the instance to the fixed version shown below.