In Service Portal, multiple choice variables without default values are not selected when using the tab keyDescriptionIn Service Portal, if you have multiple choice variables without a default value set and if you use the tab key to goto the variable, it will not get selected/highlighted.Steps to Reproduce In Orlando instance, create a new catalog item with 2 variablesVariable 1:Type: Single line textOrder: 100Variable 2:Type: Multiple ChoiceOrder: 200Under "Type Specifications"Choose direction: DownDo not select the first choice: checkedUnder Question Choices, create 2 or 3 questions2. Click on "Try It" then click into the text field and press the Tab key on keyboard and noticed the first radio button is selected3. Now go to Service Portal then press the Tab key on keyboard after clicking into the text field and noticed the paper clip icon is selected4. Repeat steps 1 - 4 in a New York instance and noticed the first radio button in multiple choice group gets selected and highlighted after pressing the Tab key in Service PortalWorkaroundThis problem is currently under review. You can contact ServiceNow Technical Support or subscribe to this Known Error article by clicking the Subscribe button at the top right of this form to be notified when more information will become available.Related Problem: PRB1411136