Asset Management: Multiple hardware asset records are updated at once by a userIssue There are multiple hardware asset (alm_hardware) records that were updated at the same time and it shows that they were updated by a user. Also these hardware asset records that got updated in bulk are associated to the same modelCauseThe user updated the "name" field on the model record which is associated with the assets. This update triggers the "Calculate display_name" Business rule on cmdb_model, and updates the display name on the model record: https://<instancename>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=b5113661d7131100bbc783e80e61035b Then this business rule "Update asset display names" was triggered, which updates all the assets associated with the model: https://<instancename>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=2f636cf0eb3321005ecfa9bcf106fe81