Email notifications persist after disablingIssue Despite disabling email notifications in user preference settings, notifications continue to be received. The following steps help troubleshoot this issue.ReleaseAll releasesResolutionTo troubleshoot, verify the following: Confirm the user has correctly disabled notifications.If notifications persist, check the email record in the sys_email table for error messages in the email log. The following message in an email log helps identify possible causes: "..........included recipients because users would normally be excluded, but notification's "Force delivery" or "Mandatory" setting is enabled........." This error indicates that the user has either Mandatory or Force Delivery enabled. To disable these options, using the associated email address delete the user's notification device from the cmn_notif_device table. If disabling the device does not work, delete the device from the table.