Configure "Create Request" UI action on the Agent Workspace to custom Service CatalogIssue The UI Action "Create Request" on Agent Workspace navigates to the out-of-the-box Service Catalog instead of the custom catalog. ReleaseAllCauseOn Agent Workspace, when you click the UI action "Create Request" it uses "Service Workspace Portal" to navigate to the Catalog.ResolutionChanging the catalog associated with this portal will resolve the issue. 1. Navigate to m2m_sp_portal_catalog.list 2. Open the record associated with the portal "Service Workspace Portal" 3. Change the Catalog to the custom catalog.Related LinksYou can also make changes to the page "sw_sc_category" to customize the catalog categories page on Agent Workspace.