About the instance status “Nearing end of life”Issue The customer notices the status "Nearing end of life" from their company Manage Instance page and they would want to know what does "Nearing end of life" mean? ResolutionThe warning message is a feature ServiceNow has rolled out to notify customers that they are nearing the end of life for a particular release family. Customer's instances would show the same message if upgrades were not scheduled for them. The message shows regardless of which version they are scheduled to upgrade to and goes away once on a supported release family.If the customer is entitled to N-2, as of today (Nov 2024), the supported version is Xanadu (N), and N-2 versions are Vancouver & Washington DC. If the customer is entitled to N-1, as of today (Nov 2024), the supported version is Xanadu (N), and N-1 version is Washington DC. End-of-Life - Unsupported release family upgrades FAQ