How to delete Edge Encryption Keys?SummaryHow to delete Edge Encryption Keys?ReleaseAllInstructionsEdge Encryption Keys can only be deleted by ServiceNow support team. Customer does not have access to delete the keys. So a case need to be raised using the HI account to contact support. The support team will follow the below steps to perform the deletion: - First login to the instance and change the application scope to "ServiceNow Edge Encryption". - On the Instance, go to System Definition > Scripts - Background - Run any of the below script based on the request like delete all the keys or any particular key. Script to delete a key with a specific key_alias name: var gr = new GlideRecord('sys_encryption_key');gr.query('key_alias', 'KEY_ALIAS_NAME');while (gr.next()) {gr.deleteRecord();} Script to delete all the keys: var gr = new GlideRecord('sys_encryption_key');gr.query();while (gr.next()) {gr.deleteRecord();}