How to make a client script execute both in platform and workspace


Description

For customers switching over to Agent Workspace, Client Scripts will not work the same the way as it works in native UI.

The client scripts needs to modified so that they work the same way in native UI & Workspace.

Release or Environment

All supported release.

Instructions

1. Open the client script which is not working in Workspace.

2. Select the UI Type field, and set the value to All