Change risk condition: Unable to use a keyword in the condition builder of the Change risk conditionIssue Change risk condition: Unable to use a keyword in the condition builder of the Change risk conditionReleaseAll VersionsResolutionThe keyword in the condition builder won't work in any use case since the condition field is evaluated using GlideFilter (https://developer.servicenow.com/dev.do#!/reference/api/newyork/server/no-namespace/c_GlideFilterScopedAPI).Keywords in the filter, when initiated through a List will execute a Zing Text Search. This is not the same as when executed via GlideFilter.So, Keyword in the condition builder shouldn't be used and it will not work for the risk conditions.Related LinksCreated the product doc request for the same: DOC79759