Cannot add/upload an image to a Catalog ItemIssue Not able to upload an image to a Catalog Item, even though this image's file extension is one of the listed acceptable file format.CauseThe image file that is being uploaded is not in proper format, because of which this image was not getting added to the Catalog Item.ResolutionUsing a different image [.jpg file] that is in proper file format fixed the issue.Related LinksHow to create or edit a Catalog Item: https://docs.servicenow.com/csh?topicname=t_DefineACatalogItem.html&version=latest