The auto number is not working on a load of the incident/task related tablesDescriptionThe auto number is not working on a load of the incident/task-related tablesRelease or EnvironmentAll VersionsCauseThe sys_property "glide.itil.assign.number.on.insert" is set to "true" on the instance. https://<instance_name>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=ff129a57c61122b70102a01f535e71f1ResolutionSet the property "glide.itil.assign.number.on.insert" to falseAfter setting the property to false, Do cache.do on the instanceAdditional InformationThe sys_dictionary field number on the task table has the dynamic value "Get Next Padded Number" which refers to the function "getNextObjNumberPadded()"Now, this function has been defined in the BR "getNextObjNumberPadded" - https://<instance_name>.service-now.com/nav_to.do?uri=sys_script.do?sys_id=68e502fa0a0a0aa9001fdd4619ef53b5which is querying "NumberManager" script include - https://<instance_name>.service-now.com/nav_to.do?uri=sys_script_include.do?sys_id=db95cb370a0a0b2b00244880b5cacda7