Qualys/Rapid 7 Vulnerabilities available in the Qualys/Rapid 7 imported XML file but are not updating in ServiceNowIssue Qualys Vulnerabilities available in the Qualys imported XML file but are not updating in ServiceNowCauseError in the logs : 2020-05-08 19:13:14 (031) worker.0 worker.0 txid=215518a3dbec WARNING *** WARNING *** Evaluator: org.mozilla.javascript.EvaluatorException: GlideRecord.setTableName - empty table name (sys_script_include.c656070d53030300e8f9f745911c0818.script; line 87) There are "Discovered items" (sn_sec_cmn_src_ci) in which sys id to cmdb_ci is populated but, cmdb_ci is missing https://instance.service-now.com/sn_sec_cmn_src_ci_list.do?sysparm_query=cmdb_ci.sys_idISEMPTY%5Ecmdb_ciISNOTEMPTY&sysparm_view=Resolution1. Delete the records in "Discovered items" (sn_sec_cmn_src_ci) in which sys id to cmdb_ci is populated but, cmdb_ci is missing https://instance.service-now.com/sn_sec_cmn_src_ci_list.do?sysparm_query=cmdb_ci.sys_idISEMPTY%5Ecmdb_ciISNOTEMPTY&sysparm_view= 2. Next time the Qualys runs , this should bring in the data.Related LinksYou can refer to How to look into logs for Vulnerability Integration data and check ServiceNow log files