How to update the short_description of a chat interaction with the Virtual Agent topic entered by the end userIssue When a chat interaction is created, the short_description field is empty. How to update this field with the Virtual Agent topic entered by the end user. ResolutionThe vaSystem.getSearchText() method can be used. This method returns the last utterance typed by the user and is used to find the current topic. Please review the documentation at: Virtual Agent scriptshttps://docs.servicenow.com/csh?topicname=virtual-agent-scripts.html&version=latestHowever, if the interaction record has many topics, then the Performance could be impacted. Now, if the requirement is to update the short_description field when the chat conversation is closed, then more java code needs to be generated and this can be handled as an Enhancement Request that should be requested in the Idea Portal at:https://community.servicenow.com/community?id=ideas_list