<h2>Does the cmdb_read role need a license?</h2><br/><div style="overflow-x:auto"><article><div ><h3 >Issue </h3><section><ul style="list-style-position: inside;"><li>Does "<strong>cmdb_read</strong>" role needs any licensing and any pricing added to it ?<br /><br /></li></ul></section></div><div ><h3 >Release</h3><section><ul style="list-style-position: inside;"><li>All</li></ul></section></div><div ><h3 >Resolution</h3><section><ul style="list-style-position: inside;"><li>"<strong>cmdb_read</strong>" is a Requester role and doesn't need any license.</li></ul></section></div><div ><h3 >Related Links</h3><section><ul style="list-style-position: inside;"><li>"<strong>service_offering</strong>" table have a new read ACL, which allows read for records in "<strong>cmdb_ci_service</strong>" for users with the role "<strong>service_viewer</strong>" and "<strong>catalog_admin</strong>", due to which the users without "<strong>cmdb_read</strong>" role could not access the table records from Service Catalog.<br /><br /></li><li>To overcome this issue, you can<br /><br /> <ul style="list-style-position: inside;"><li>Give all the users a role of "<strong>cmdb_read</strong>" or "<strong>service_viewer</strong>"<br /><br /></li><li>Deactivate the read ACL on service_offering table<br /><br /></li></ul> </li><li>Please refer the product documentation on <a title="Base System Roles" href="https://docs.servicenow.com/csh?topicname=r_BaseSystemRoles.html&version=latest" rel="nofollow">Base System Roles</a> for more details.</li></ul></section></div></article></div>