Now Mobile App crashes[Android] and Record Producer cannot be closed[IOS] if adding a Screen to the Navigation Tab directlyIssue Now Mobile App crashes[Android] and Record Producer cannot be closed[IOS] if adding a Screen to the Navigation Tab directly This issue can be reproduced in OOB by the following steps. 1. Create an URL Applet "sys_sg_browser_screen.do" which goes to the OOB Record Producer "Create Incident".URL: /mesp?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9 2. Create an Applet Tab- Go to "sys_sg_navigation_tab_list.do" and click "New" button.- Select "Applet Tab"- Set Screen to Screen created in step 1. 3. Go to Studio "ITSM Mobile" Application- Open Now Mobile in Application Menu- Click on the Create New Tab- Set Navigation Tab to the Applet Tab in Step 2. 4. Click on the New Tab created in step 3. 5. Submit the request to create an incident. 6. Click on the Close button after the request is created successfully. The App crashes on Android[Andorid.mp4].The page cannot be closed on IOS[IOS.mp4].ReleaseNew York and aboveCauseThe URL Screen Applet is added to the Navigation Tab directly. There is no previous screen when clicking the Navigation Tab to access the Record Producer.ResolutionApplet Launcher should be added to the Navigation Tab according to the Navigation Bar Configuration. Configure the navigation bar This issue should be resolve if the URL Screen is not added to the Navigation Tab directly. - Add to the Quick Action In OOB, The "Report an Issue" Function is the Quick Action of "Service" Applet Launcher. It goes to the Function "Open Create Incident" to the following URL which is the Record Producer "Create Incident". /mesp?id=sc_cat_item&sys_id=3f1dd0320a0a0b99000a53f7604a2ef9 It goes to the previous screen when clicking the "Close" button. - Add to Applet Launcher Section Another option is adding the URL Screen to an Applet Launcher Section. It goes to the Applet Launcher after clicking the "Close" button.