Project Templates are not showing in the Planning Console - Support and Troubleshooting

Project Templates are not showing in the Planning Console Issue Project Templates are not showing in the Planning Console

Resolution This was happening due to customization of the "Parent" Dictionary Entry. The Dictionary Entry was pointing to a custom table. It should point to the Task table (task).

Once this is fixed, I was able to properly Dot-Walk the Parent field and print out the Number. I used this Script to test in Scripts - Background module:

var sysId = ''; var gr = new GlideRecord('pm_project_task'); gr.get(sysId); gs.print(gr.parent.number);

NEXT STEPS:

1. Navigate to System Definition > Dictionary 2. In the Table column search for "task" and in the Column Name column, search for "parent". Go to the record 3. Go to the Reference Specification tab 4. Change the Reference field from "Report Central" to "Task" (task) 5. Save the form