Users are unable to create Demand Tasks getting "Invalid Insert" error - Support and Troubleshooting

Users are unable to create Demand Tasks getting "Invalid Insert" error Issue Users are unable to create Demand Tasks. There is an "Invalid Insert" error.

Resolution This was happening due to a customized Dictionary Entry for Parent. The Reference was pointing to the Idea table when it should be pointing to the Task table.

To fix this issue, follow the steps below.

NEXT STEPS:

1. Navigate to System Definition > Dictionary 2. In the Table column search for "task" and in the Column Name column, search for "parent". Go to the record 3. Go to the Reference Specification tab 4. Change the Reference field from "Idea" to "Task" (task) 5. Save the form