Some email notification for Human Resources(HR) links do not generate an email with the HR Portal "esc" (out of the box "Employee Service Center" )


Description

Some email notification for Human Resources(HR) links do not generate an email with the HR Portal "esc" (out of the box "Employee Service Center" )

Cause

The Script include "emailUtil" uses the Property "sn_hr_sp.email_link" to generate the email link with nav_to.do or the portal URL ("esc") .

This property "sn_hr_sp.email_link" did not have the sys_id of the email notification.

Resolution

Get the email notification sys_id and add/ append it to the property ""sn_hr_sp.email_link".