On Major Incident - Workbench the Communications status shows the incorrect number of times sent.Issue On Major incident Workbench, in the Communications tab, there is a Status listed under each Communication Task that shows how many times the task/comm has been sent by the Major Incident team. In one of the major incident an email communication was send twice, but the workbench status only shows sent once.ReleaseNew YorkResolutionMost Probable Cause: email was sent from the "triple dot" icon on the incident form Emails sent from that action are not tracked. MIM only tracks the emails sent using 'send update' UI action from MIM Workbench and form.The second mail was sent from 'send update' UI action from MIM WB or form. So it got tracked. That is why the MIM WB is showing 1x even though 2 emails are sent.