ATF Generate inbound email not processedIssue Opening a new automated test network which creates a sys_atf_test record with "Generate inbound email" step creates a sys_email record. However, none of the inbound actions are being executed for that email. The fields [Mailbox] and [UID] are not filled. If filled manually after running the test, and pressing [Reprocess email] the mail is processed. ReleaseAnyCauseAlthough generate Inbound Email steps do create an email.read event, that event record is likely to get rolled back by the ATF framework You will see the sys_email record processed if your test also validates that the inbound email is processed and then you need to wait for the event to be processedResolutionAlternative 1 Impersonate a privileged userOpen the generated sys_email recordCall the UI-action to reprocess the emailHere is an example that works successfully OOB. Please use it just as a guide as you could have different business needs: As seen in the images above, the option to force clicking on the ui reprocess buttons will work for this requirement. Alternative 2 Generates a random string Generates an email with the random string as a subjectWait for that email to be processedHere is an example that works successfully OOB: Please use previous examples just as a guide as you could have different business needs.