How to discover a printer nameIssue This article describes two common methods to discover a printer name. When both are available, the second method, sysName, takes precedence.Resolution 1. Use reverse DNS lookup Work with your network or DNS administrator to make sure the IP address of target printer is configured in reverse-DNS or validate the reverse DNS configuration by running following command on your MID Server host: nslookup [IP of the printer]On the instance, go to Discovery Definition > PropertiesMake sure DNS or NetBIOS is trusted host name source is selected. To verify that discovery has retrieved the reverse DNS lookup: Run discovery to the printer.In the Shazzam input External Communication Channel (ECC) Queue, check the result of the DNS scanner. Note: Some printers support NetBIOS over TCP/IP (NBT), which can also be used as a printer name if retrieved by discovery. 2. Use SNMP OID 1.3.6.1.2.1.1.5 (sysName) Review your printer administrator guide and make sure the name field is property configured.Make sure your printer supports SNMP OID 1.3.6.1.2.1.1.5 (sysName). To verify that discovery has retrieved the sysName Run discovery to the printer.In the input ECC of SNMP - Classify probe, check if the <sysName oid=1.3.6.1.2.1.1.5> tag has a valid result.