Missing nested relationships in relationship formatter when there are more than 500 L2 relationships - Known Error

Missing nested relationships in relationship formatter when there are more than 500 L2 relationships Description Not all the level-2 child relationships are showing up in the relationship formatter. If one of the CI's L2 relationships are more than the hardcoded batch size value of 500, only the first 500 are showing, and the rest of them will be missing.

Steps to Reproduce

1. Open a CI that has more than 500 level 2 relationships.

2. Make sure "CI Relations" (new Relationship formatter) is showing on the form. If not, add it from Form Layout.

Observe not all the child relationships are showing up (in either flat and tree view).

Workaround This problem has been fixed. There is no workaround available. If you are able to upgrade, review the Fixed In section to determine the latest version with a permanent fix your instance can be upgraded to.