ITOM - Event /Alert management filters not working as expected - Support and Troubleshooting

ITOM - Event /Alert management filters not working as expected Issue Alert management Relative time on "created on or before 2mins ago" not working as expected consistently.

Release All Releases.

Cause Alert Management filters only work for the conditions set to trigger but not for the wait conditions Relative time on "created on or before 2mins ago". Please use the flow designer to wait for a duration logic.

Please follow this link: https://docs.servicenow.com/csh?topicname=flow-logic-wait-for-a-duration.html&version=latest