Create Standard Change not authorizedIssue An ITIL user when trying to Create a Standard Change gets the "Not Authorized" message Impersonate an ITIL user Got to Standard Change > Create New > Click Standard Not AuthorizedCauseThe Maintain Category for Standard Change is inactive https://xxx.service-now.com/nav_to.do?uri=sc_category.do?sys_id=b0fdfb01932002009ca87a75e57ffbe9%26sysparm_view=itemThe Category Standard Changes is used on Answer Direct to Standard Change which is part of the Change Interceptorhttps://xxx.service-now.com/nav_to.do?uri=sys_wizard_answer.do?sys_id=8db74e90c611227400d47c65b1076db8%26sysparm_view=wizardsimpleResolutionTick the checkbox active for Category Standard Changes https://xxx.service-now.com/nav_to.do?uri=sc_category.do?sys_id=b0fdfb01932002009ca87a75e57ffbe9%26sysparm_view=item