The message - 'Switch to updated version of this page (recommended)' is not shown on the Article Template Selector page. Issue The message - 'Switch to updated version of this page (recommended)' is not shown on the Article Template Selector page. Steps To Replicate: 1. Go to Application Navigator -> Knowledge -> All -> click on "NEW" UI Action2. Article Template Selector is displayed, but not the 'Switch to updated version of this page (recommended)' is not shown. Observations: -> So ideally when hitting the page if there is a processor for that( in this case on going to knowledge_create) KnowledgeCreateLauncher processor script is executed-> Here we also have an additional interceptor(Article Template Selector) defined, which is responsible for showing ui of giving options to select template-> Now, when we navigate by clicking new UI Action on all kb records, there is an additional UI action script being executed.-> This script has a certain code of checking for interceptors present. Here its getting the other(duplicate) interceptor defined and passing the duplicate sys_id as sys_parm_parent valueReleaseChecked in NY & OrlandoCauseHaving duplicate interceptor was giving inconsistent experience while showing article templates also. ResolutionThe intercepts should be unique so, changing the name of the interceptor will resolve the issue. Related LinksKnowledge Article Templates https://community.servicenow.com/community?id=community_question&sys_id=c29f8f25dbdcdbc01dcaf3231f96191a