HR Core: 'Email Address' line is absent from 'Watch list' field for HR Cases (i.e. sn_hr_core_case), regardless of no_email attribute value. - Known Error

HR Core: 'Email Address' line is absent from 'Watch list' field for HR Cases (i.e. sn_hr_core_case), regardless of no_email attribute value. Description One may run into an issue with trying to enable use of external emails for the "Watch list" field for a sn_hr_core_case record or any records for tables extending HR Cases [sn_hr_core_case]. This may be confusing because according to the documentation below, adding the "no_email=false" attribute should allow for the email section of the Watch list to appear, see Dictionary Attributes

Furthermore, for a record in the HR Total Rewards Case [sn_hr_core_case_total_rewards] table, the 'Collaborators' field does display the external email section when the "no_email=false" attribute is added to the Dictionary Entry record.

Steps to Reproduce

Install the "Human Resources Scoped App: Core" (com.sn_hr_core) plugin Navigate to HR Case Management > All HR Cases > All (sn_hr_core_case.list) and open any HR Total Rewards Case record (i.e HRC0000103) Navigate to the 'Watch list' field, and right-click > Configure Dictionary Under Related Links, click on 'Advanced View' Under the 'Attributes' field, add 'no_email=false' to the end, ensuring attributes are comma-separated. Save the Dictionary Entry. Navigate back to the HR Total Rewards Case record (i.e HRC0000103) and unlock the 'Watch list' field. Expected : Watch list field has an additional section below with an Email icon allowing for external users to be added

Actual : Watch list field does not show the additional section below with an Email icon allowing for external users to be added

Workaround The external Email field is not supported for the Watch list field for the HR Cases form, as well as any forms extended from HR Cases.

This is the expected behavior for the Watch List field for HR Cases.